FAQ's | All you need to know...

Please find the answers to some of our most commonly asked questions below. If you have any other questions of your own, please don't hesitate to contact us here.

How long does delivery take?

We offer a range of delivery options to suit your budget and deadline. These include:

  • Express
  • Express Plus
  • Same Day Despatch
  • Economy Despatch Service
I know what I want my design to look like, but I need someone to put it all together.

We offer professional design services with all our print projects for a small additional fee, depending on your requirements and intended print items. For more information, you can contact us to discuss your needs.

Can I design the items myself ready for you to print?

Of course! Print templates are available in the print section of this website. Please note that you'll need to use these to provide the correct artwork for us to use or it may risk being rejected. All print files must be submitted in a minimum of 300dpi resolution, be CMYK and have 3mm bleeds unless otherwise stated. If you are unsure how to do this, you may still create your own design for our design team to work from so your final result looks it's best.

What if I can't see the print item I want on your website?

We do our best to provide a huge range of printed goods and promotional materials ready to be customised to your needs. However, sometimes you may require something outside of this range. Please contact u and we can do our best to source the perfect item for you from our range of key partners.

Do you print on recycled stock?

We are passionate about the environment and we re-cycle every spare sheet of paper and packaging we possibly can. We strongly urge you to do the same. The difference in cost between reusing paper and starting from scratch is huge. However this re-cycling is NOT the same as using recycled paper. Re-cycling means using material again and in this context it means turning used letterheads, flyers etc into stocks which do not need to be white so that the ink from the first use is not relevant. Such stocks include Newsprint and Packaging.